This Policy explains:
- What information we collect
- How we use that information
- The choices you have and your rights, including how to access and change the information we collect.
Firstly, Fashion ‘n’ Fabrics are committed to safeguarding your privacy: It is important to us that your personal details are used only for the reasons you allow us to collect them. Our business is to inspire your creativity by selling beautiful, good quality fabrics and haberdashery – NOT your personal data.
This policy applies where we act as a data controller with respect to your personal data you provide when registering or using our Site (a ‘data controller’ is somebody who determines the purpose and means by which personal data is processed).
In this policy, "we", "us" and "our" refer to Fashion ‘n’ Fabrics Ltd. and our registered address is our shop at 24 Beech Road, St. Albans, AL3 5AS.
Your personal information is not used to automate any decisions.
Information we collect and how we use it
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating statistics about how our customers browse and interact with the Site).
We collect Order Information when you make a purchase or attempt to make a purchase through the Site. This typically includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:
- Communicate with you regarding your order
- Screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services (only if you have opted in).
We do not sell or otherwise share email lists with any organization or businesses, other than those necessary to complete the transaction and order (e.g. the card processing company).
If you register to receive our newsletter and other notifications, we need to collect some personal information. We use that information for several reasons:
- To tell you about things you’ve asked us to tell you about
- To contact you if we need to obtain or provide additional information
- To check that our records are correct, and periodically that you are satisfied with our service.
We do not sell or otherwise share email lists with other organisations and businesses.
When sending the newsletter or notifications about new arrivals or sales, we use a third-party provider called MailChimp. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe from general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by requesting this by email.
How long do we keep your data?
We will not retain your data for longer than is necessary for us to provide the services you have accessed through the Site.
- When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
- When you subscribe to our newsletter or other regular notifications, we will maintain you data for as long as you remain subscribed to the service, and until you ask for this data to be deleted.
This notwithstanding, we may retain data for as long as is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Storing and securing your data
The fashion-n-fabrics.com site is hosted by Intelligent Retail Ltd., who therefore act as data processors and are responsible to store your data securely. Data you provide through the Site or through the in-store till system, is sent and retrieved from secure databases hosted by their provider, Rackspace, within the EU. Payments taken through the Site are processed by SagePay, and your data is transferred via an encrypted connection for security reasons.
Your principal rights under data protection law are:
- the right to access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to object to processing;
- the right to data portability;
- the right to complain to a supervisory authority; and
- the right to withdraw consent.
The summaries of these points below are not all encompassing and you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Access, correction and deletion of your personal information
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email Simone Taylor at firstname.lastname@example.org.
Restricting and objecting to processing
You have the right to object to, or restrict, the processing of your personal data if you think it is inaccurate or we are using it unlawfully, or if you believe we no longer need to keep your data.
Where processing has been restricted for such reasons, we may continue to store your personal data, but will not process it in any way other than prescribed by yourself or in accordance with legal requirements.
To the extent that the legal basis for our processing of your personal data is:
- consent; or
- that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
As we only process your data on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Fashion-n-Fabrics, 24 Beech Road, St. Albans, AL3 5AS, United Kingdom